logo
logo of the vendor
Raconteur Media Ltd logo

Addressing the need for adaptive CX

Article Customer Service Best Practices Customer Experience and Engagement
thumbnail of content

Customer experience can make or break a business, so brands need to ensure they get it right. Business-process outsourcing might be the answer

Read the Article

    Opt In?

    Please complete all required fields to access the content!

    Explore similar content

    Five9 logo
    Today Digital (EMEA - CX Today) logo
    thumbnail of the content

    Generative AI - A Sea of Change in CX

    Join Genefa Murphy, the Chief Marketing Officer from Five9 and David Dungay, Editor in Chief at CX Today, who explore what generative AI is, how is it affecting the CX industry, and why customers should care about it.
    On-Demand Webinar Artificial Intelligence Customer Experience and Engagement
    Mavenoid logo
    Today Digital (EMEA - CX Today) logo
    thumbnail of the content

    Drive cost reductions with effective self-service

    David Dungay, Editor and Chief of CX Today creates a discussion around how to drive cost reductions with effective self service with the aim to enhance customer experience and resolve rather than deflect customer issues, with Product manager at Mavernoid, Courtney Goodsell.
    On-Demand Webinar Customer Service Best Practices Customer Experience and Engagement
    Streem logo
    Today Digital logo
    thumbnail of the content

    The Rise of Video in the Contact Center: Building a Business Case for Video-Enabled Service

    Consumers are moving away from focusing on simple voice and email interactions and instead exploring the benefits of immersive interactions enabled by video. Used correctly, video can empower agents to solve issues with more context, reduce business operating costs, and strengthen a brand’s reputation with its clients.
    Report Video Blogs Web Content Customer Communications Customer Experience and Engagement