Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.
Generative AI - A Sea of Change in CX
Join Genefa Murphy, the Chief Marketing Officer from Five9 and David Dungay, Editor in Chief at CX Today, who explore what generative AI is, how is it affecting the CX industry, and why customers should care about it.
Making magical moments in CX
In a world where customer experience is the key to driving sales, loyalty, and opportunities for businesses, contact centers are under significant pressure. While delivering a great customer experience is crucial for any business, it’s only possible when the right blend of EX and CX strategies are in place. Download this eBook from CX Today and RingCentral to learn how to align these and create magical moments!
Solving Communication Complexity Making Complex Simple With Zoom And Five9
This is an ebook created for business decision makers by UC Today and Five9. This insights report discusses how Five9 and Zoom are turning complexity into simplicity.