CX Today's Charlie Mitchell hosts Mark Wood, Senior Product Manager at Streem

In this session, we discuss how businesses can add video to Salesforce, considering:

• Where can video really add value in support workflows?
• The challenges businesses encounter when integrating video into their existing Salesforce workflows
• How to overcome those challenges
• Examples of Salesforce workflows brands can improve with video
• Streem as a partner for adding video to Salesforce